A US-based organization with more than 12 decades of expertise in the water utilities industry, serving more than 4000 water utilities across North America.
After going through the drill, they zeroed down on QualiZeal as a reliable service provider.
Our esteemed customer was quick to realize the need for implementing ETL testing to streamline an error-free digital transformation process across their Software development and IT verticals, and therefore, partnered with QualiZeal for an overall digital transformation.
As one of USA’s leading providers of water utility products and services with a rich legacy, the company set out on a mission to become more agile in their processes while also improving their software development lifecycle (SDLC) to foster a better customer experience.
Without credible real-time data (dashboards and reports), collaboration tools, and improved management, the business understood it would be impossible to accomplish a digital transformation. The lack of efficient resources to test, optimize, and regulate the procedure and ensure error-free final products expanded this disparity even further.
The following objectives were ascertained while partnering with QualiZeal:
QualiZeal was chosen as the trusted partner to address their immediate need to standardize their data and testing practices to provide an enhanced customer experience for their consumers. They also wanted to solve the issue of collaborating between on-site and offshore teams.
With a team of 40 people (20 on-site and 20 offshore), QualiZeal immediately assumed charge, implementing WBR, MBR, and QBR to foster an open collaborative approach to address obstacles and challenges that emerged on a daily basis.
We developed an innovative path-to-market approach comprising of dashboards with real-time data and critical insights to prioritize deliverables and determine the amount of work required.
Furthermore, our team also leveraged unique end-to-end system testing and test automation approaches to ensure that:
Also, as a final step, to encourage quick and critical business decisions, the QualiZeal team recommended customizable dashboards and a robust architectural review board to provide high-level and in-depth insights to the leadership team so they can make data-driven, timely, and informed decisions.
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